WebMAIL - NeoMail Use

Web Based Email

Retrieve your email from anywhere. These features allow you to retrieve your email no matter where you are.

When you log into your Control Panel and click this feature from within your Mail Manager, a screen will pop up asking you to answer some simple questions that will configure the program for your use. After saving your answers, the mail program will start and you'll be taken to the screen that shows your Inbox.

NOTE: NeoMail will only accept mail sent to your default address, so be sure to type in your default address in the Reply-To box when configuring the program. If you use a different address, people will not be able to reply to your messages.

At the top of the screen you will find control panel icons as shown in the graphic below. Click on icons shown here for an overview of each tool.

Accessing Your WebMail

To log into your web mail account from anywhere in the world, all you need is access to a computer that has access to the internet.  Simply enter your domain URL (name) into the browsers address bar just as though you were accessing your domains' web site.  Then just add ":2095" at the end of your domain name like this:

http://yourdomain.com:2095

You will then be presented with a pop up window asking for your username and a password.  Use your full email address (joe@yourdomain.com) and your regular "email" password.  This is not your internet access password, but your email account password.  And always remember that your username and password are case sensitive.

This will also allow employees with an a regular email account on your domain, to check their email from any on line computer, while they are on the road. You log in with your email address and that mailboxes password.

You will also see a "checkbox" with the words Save this password in your password list...  If you are NOT on your own computer, DO NOT check this box. 

It specifies whether to save this password so that you don’t have to type it the next time you make this connection.

Note: If you select this check box, other people might be able to gain access to restricted sites by using your computer, user name, and password.

You will then be presented with the option of using either the "NeoMail" webmail program or the "horde" WebMail program.  We recommend the NewMail Program.  It is supported in this document.  If this is the first time you have accessed your email account using the NeoMail WebMail program, you will be greeted by a welcome screen explaining that this is the first time using NeoMail so they need to configure the program for your use.  Simply click on the continue button to proceed.

You will then be taken to the user preferences, you can alter your preferences, if desired, then proceed by clicking on the "save" button at the bottom of the screen

You should then receive a message that states your preferences were successfully saved.  Click on the "continue" button to complete the process and enter your WebMail program.

Your NeoMail Control Panel

Compose New Message

Choosing this option will open a screen for creating a new email message. The default information you entered in the configuration (the answers to the questions the program asked when you first started it) will appear in the correct boxes, so you only have to fill in two boxes: the email address of the person you want to send your message to, and the subject line.

Additional Options Include

CC

This means Carbon Copy. Add additional addresses here if you want to send a copy of the email to more than one person. Separate addresses with a comma, but do not add a space between them:

friend@email.com,friend2@email2.com.friend3@email3.com

BCC

This means Blind Carbon Copy. When you use the Carbon Copy option above, all the email addresses you entered will appear in the header of each recipient's message. You may not want all the addresses to show in the headers, either because you don't want the main recipient to know you are sending copies to others, or because you don't want to publish everyone's email address without their permission.

If you don't want the email addresses to show, place them in the BCC box instead of the CC box. Add them the same way as before, separated by commas but without any spaces between.

Attachment

You can attach a file to your email message by clicking on the Browse button and choosing the file that you want to send. However, remember that many of the files on your computer are quite large in comparison to email messages. If the file is too big, the recipient's ISP my reject it, or the recipient may choose not to open it due to excessive download time.

You can add a signature to your your message by simply replacing the NeoMail message with one of your own. A signature is a short message that appears at the end of every email you send.

Links can be added to your signature by typing the full URL. For example:

Visit my site at http://mysite.com

This will appear in the recipient's email as:

Visit my site at http://mysite.com

Recipients will be able to visit your site by clicking on the link.

NOTE: Do not use anchor tags. Just type the URL as illustrated above. Some older email programs can't translate clickable links. The recipient will be able to visit your site by using copy and paste to place the URL into their browser.

Refresh

This button refreshes your window and activates any changes you have made.

User Preferences

This option allows you to make changes to the preferences you entered when you accessed the program for the first time.

Simply make any changes you want, then click on the Save button at the bottom of the page.

NOTE: If you decide not to make any changes at this time, click the Cancel button at the bottom of the page rather than using your browser's back button. This will return you to the NeoMail program. If you use your browser's back button instead, you will be taken back to Email Manager main screen.

Address Book

Click on this button to add entries to your Address Book.

The address book provides you with a quick way to send mail. Just click on the Address Book icon and a list of names with email addresses will appear. Click on the email address of the person you wish to send a message to, and a new email message window will appear with their address already filled in.

Folders

This tool allows you to add folders to your NeoMail program so you can more easily organize your messages. For example, you may want to add a folder named Work and place all your work-related messages there.

When you click on the button, a box will appear where you can type a name for the new folder. Click on Add, then click the Back button on your browser a couple of times to get back to the main window. Then click the Refresh button, and the new folder name will appear in the drop down list of folders at the top of the NeoMail screen.

Empty Trash

This button empties the holding file where messages you have deleted are kept. It's a good idea to always empty this file before you close NeoMail.

Move to Folder

This tool allows you to move a message to any folder. Just choose the folder you prefer from the drop down menu and click the MOVE button.

To access messages in a given folder, choose the folder name in the drop down menu at the top left of the NeoMail screen.